Free and Unlimited Training & Support
with subscription. Free three month subscription included with your initial software purchase
A free three month unlimited training and technical support subscription is included with your initial Orchid Windows software purchase,
so you will have plenty of time to learn the software and reach out to us for any help you may need. You can receive free technical
support, training, and hardware setup from our friendly and knowledgeable Customer Support Specialists.
If you’re just setting up Orchid for the first time, we have some valuable resources to help make it easy to install and learn how to use the software at your own pace.
Follow these simple steps to install and set up Orchid on your medspa computer(s).
Sign up for a free webinar for basic features, advanced concepts or payroll setup.
Over 2-dozen training videos are easily accessible.
Download a free trial of the latest Orchid version for Windows.
Download a PDF of the User’s Guide to view at home or on a mobile device.
Helpful utilities that you may need, previous software versions, and hardware drivers for your POS hardware can be downloaded here.
Troubleshooting and setup documents can be downloaded to help with common issues.
The latest release is Version 11.0.1
View release history for detailed release information
Updating to the latest maintenance release of your current major version is free. Select ‘Check for Updates’ from the Help drop-down menu in Orchid to download and install the latest free maintenance release.
Get all the great new features now available with Orchid Version 10 when you update from a previous release.