New: Features, Including Automatic Appointment Reminders!

March 20, 2015

We are constantly improving and adding new features to Orchid Cloud. In the newest release, you will find updates and improvements focused on making it easier for you to communicate with employees and clients about booking changes and managing employee schedules.

New Appointment Notifications

Cut down on no-shows and scheduling errors with our new client & employee notification options that make sure everyone is informed when appointments are made, changed or cancelled.  You can choose to turn on/off e-mail or text message notifications for each category, as well as customize message templates for e-mail and text message notifications.

Cloud Notifications Build 1064


Appointment Book Schedule Improvements

We’ve also made improvements to the appointment book which make it easier to distinguish between an employee with a schedule entered, an employee with no scheduled entered and an employee who does not have an active Remote Access account. We added a helpful shortcut link to quickly enter a work schedule for unscheduled employee.

New Cloud Appt Feature

We also made a few minor improvements:
  • Backend changes to Orchid Cloud and Remote Access which will improve reliability.
  • Improved various user interactions, specifically related to booking resources, ticket creation, ‘right click’ menus and client notes.
  • Other miscellaneous fixes and improvements.

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