Communicate with customers the way they prefer–by text.
Text Marketing
Did you know that SMS engagement rates are 8x higher than email, and 90% of texts are read within 3 minutes of being received? SMS is a great way to pull ahead of your competition, gain more appointments, and boost client engagement!
Orchid’s robust text marketing add-on will allow you to:
- Fill last-minute openings on your books
- Send promotions to clients filtered by specific criteria
- Send recurring or one-time blasts offering a call-to-action
- Fill off-peak openings with time-sensitive deals
- Increase average sale value by up-selling specific products
Automated Reminders
Upcoming appointment reminders are delivered automatically to clients by text or e-mail when they have an appointment coming up. Just a quick one-time setup and no one gets missed with Orchid Automated E-mail and Texting!
Appointment Notifications
Enjoy hassle-free communication with appointment creation and adjustment e-mail & text notifications that can be sent to both clients and employees!
Easy Client Confirmations
Save time and cut down on no-shows with automated text message confirmations. Clients can reply ‘C’ to their text appointment reminder to let you know that they will be coming in. Appointments are automatically marked as confirmed on your books – one less thing to worry about!
