Frequently Asked Questions

You have questions, we have answers!

Getting Started

Hardware Requirements

Can my computer run the software?
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Installing Orchid Software

Get started by installing the software.
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Updating Orchid Software

Click for steps for updating your current software.
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Installing on Mac

A 3rd party Windows emulator is required.
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Contacting Support

Call, email, or chat – your choice.
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Training Videos

Grab some popcorn and watch these.
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Add-ons & More

Integrated Credit Card Processing

Best rates, best features!
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Messaging Service

Text confirmations, marketing, and more.
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Remote Access

Stay connected with apps and more 24/7.
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Online Booking

Custom website for bookings – even on facebook!
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